Who We Are Welcome to Znoud Al-Hamdani. Our website URL is www.znoudal-hamdani.com We are a company dedicated to providing authentic sweets and desserts to our customers.
What Personal Data We Collect and Why We Collect It We collect personal data to provide better service to our customers and improve user experiences. Below is an outline of the data we collect and its purpose:
Personal Information: Name, email address, phone number, and other information submitted via contact forms or during the ordering process.
Purpose: To process orders, respond to inquiries, and manage customer accounts.
Transactional Data: Details of purchases made through our website or physical store.
Purpose: To fulfill orders, manage payments, and provide receipts.
Technical Data: Information about cookies, IP addresses, and browsing behavior.
Purpose: To enhance website performance, analyze trends, and improve user experience.
Sensitive Data: No sensitive personal data, such as health-related information, is collected.
Comments When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
Media If users upload images to the website, they should avoid uploading images with embedded location data (EXIF GPS), as these can be accessed by visitors.
Contact Forms Information submitted via contact forms, including name, email address, and message, is stored for customer service purposes. We do not use this data for marketing purposes unless explicit consent is provided.
Cookies Our website uses cookies to enhance user experience. The following types of cookies are used:
Session Cookies: For maintaining user sessions.
Analytics Cookies: For tracking site performance and visitor behavior.
Third-Party Cookies: Set by third-party services like social media or payment processors.
Analytics We use [Insert Analytics Tool] to collect anonymous data about user behavior. Users can opt-out of analytics tracking via [Insert Opt-Out Method or Link]. Refer to [Insert Analytics Provider’s Privacy Policy] for more details.
Who We Share Your Data With We share necessary data with third parties to process orders and enhance our services. These include:
Payment Processors: For handling transactions.
Delivery Services: To fulfill orders.
Analytics Providers: To analyze website traffic.
Third-Party Plugins: Integrated tools for improved functionality.
How Long We Retain Your Data
Contact Form Submissions: Retained for six months.
Transactional Records: Retained for ten years for tax and legal compliance.
Analytics Data: Retained for one year.
What Rights You Have Over Your Data Users have the right to:
Access their data.
Request correction of inaccuracies.
Request deletion of personal data.
Object to data processing.
To exercise these rights, contact us at [Insert Contact Email].
Where Your Data Is Sent Visitor comments may be checked through an automated spam detection service. Data transferred outside the EU will comply with applicable data protection standards.
Contact Information For privacy-specific concerns, contact:
Email: info@znoudal-hamdani.com
How We Protect Your Data We implement security measures such as:
Encryption of sensitive data.
Secure payment gateways.
Regular staff training on data protection.
What Data Breach Procedures We Have in Place We have protocols to manage potential data breaches, including:
Internal reporting systems.
Notifications to affected users.
Steps to secure the breach source.
What Third Parties We Receive Data From If we receive data from third-party services, such as delivery updates or payment confirmations, this information is solely used for fulfilling customer requests.
What Automated Decision Making and/or Profiling We Do With User Data We do not use automated decision-making processes or profiling with user data.
Industry Regulatory Disclosure Requirements We comply with all applicable data protection and privacy regulations. For further information, contact us at info@znoudal-hamdani.com
This Privacy Policy is subject to updates as required by changes in our practices or regulations. Please review it periodically for updates.